Delivery ~ Refund & Returns ~ Cancellation ~ Privacy Policy ~ Customer Service

Delivery - We aim to despatch all orders within 24 hours of payment being received.
However, as all of our products are hand-made by us, if any items are out of stock we will notify you accordingly.
All orders will be sent by Royal Mail 2nd Class Recorded Delivery at £3.95.
If you need an order urgently, please get in touch.
Highlands & Islands of Scotland and all overseas orders will be sent at cost - please contact for details.

Refund and Return - If you are not entirely satisfied with your goods, please return them for a full refund.
Due to health and hygiene reasons we are unable to accept returned earrings, unless faulty.
In accordance with the distance selling regulations, purchasers are entitled to a "cooling off" period of seven days
after receiving the goods to return them for a full refund.
Please notify us by e-mail within seven days of receipt of your order if goods are being returned.

Cancellation Policy - In accordance with distance selling regulations, purchasers are entitled to cancel orders.
If cancelling an order, please notify us by e-mail within seven days of receiving your goods.

Privacy Policy - We do not share any information with third parties. We do not use cookies on our website.
All our on-line payments are processed by PayPal, who deal with all relevant financial information.

Customer Service - Please do not hesitate to contact us if you have any queries - we are here to help.
You can phone us on: 07812 455 235 (9am until 5pm) or e-mail us at: info@angel-ceramics.com